Reviews

Great, fast service. Will do business again!

I called them in the afternoon and they were able to come out the same day. Justin did a great job and was very professional in his work. ... read more I would recommend using Original Triad Door to anyone that would need their service.

Easy process beautiful awning works great

From start to finish, everyone with Original Triad Door was very professional. The installation was exactly as scheduled and took only a couple of hours. If you are... read more looking for a sunshade, we recommend these guys!

The technician was able to come out the same day I called. Our coil had broke and we weren't able to open our garage at all! The tech... read more was able to repair fast with two cars being stuck in the garage! Great work!

Very prompt per my request for repair. Eric was very professional and had a vast knowledge of all types of doors and their components. Completed task quickly and was on... read more his way to the next customer. Would highly recommend this company for anything garage door! A+ rating.

Great customer service! Adam was the technician that came out. Super nice guy and did a great job! Highly recommended!

Responsive and great customer service. Highly recommend.

I called Original Triad Door Company for a repair on Wednesday afternoon and a very nice customer service rep (Amanda) was able to quickly schedule me an appointment the very... read more next morning. The technician (Justin) contacted me when he was on his way and arrived well within the short 2 hour window they provided. Excellent customer service over the phone and excellent prompt installation service on site at a reasonable price. Very satisfied and highly recommend.

Awesome service. Fair pricing which was given up front. The young man that checked my garage door apparatus also checked to see if my old remote garage door opener would... read more work. He tried to save me money wherever he could, which I so appreciate. It's rare that I come across great service, honesty, and great pricing, and they have it all. I highly recommend their service.

Excellent service! Fast and friendly!

On time and professional customer service. Thank you

I was able to get same day service. Coty the technician arrived within the scheduled time frame. He was courteous and efficient.

We have used Triad Door for several years for any repairs and purchases we need for our garage door. Our last job was to replace the garage door opener. We... read more recently bought a new SUV and the back hatch was nearly touching the garage door. Dylan a very professional and courteous technician adjusted the door height so I can now raise the hatch without hitting the door. I was not charged for the service call!! Incredible and thank you very much. I highly recommend Triad Door.

Coty has been here before! He was very helpful and quickly found the problem and immediately fixed it! I love this company!

Justin was quick and friendly!

Original Triad Door was fantastic . Customer service was awesome and Coty, the tech that came out was great .

Coty did an amazing job replacing our worn out springs on our garage door. He is professional, friendly, and awesome at his job. The repair was super fast. I booked... read more the appointment online and was contacted that same day. I would highly recommend using Original Triad Door Company for your garage repairs and service. Fantastic work and friendly service. A great experience. We will absolutely be contacting them in the future. Thank you! Wendy and Mark

Same Day service. Eric super nice consultant and quickly diagnosed my garage door issue and provided me with a couple of options to repair my door. I have done business... read more with Original Triad Door years ago and glad I experienced the same quality service at a reasonable price.

Great service. Highly recommend. Quick and easy scheduling, knowledgeable and skilled technician, didn’t break the bank!

Came next day. Was able to replace the unit while here. He was very informative on how to use and what was needed . Set everything up.... read more Will use again when needed for service

Great job!

The tech, Wvence, was very nice, explained everything to me and was done quickly. Thank you for getting my car out of jail!!! 🙂

Dylan has completed our doors. He did a wonderful job. Very pleasant attitude and professional service. Thank you.

Contacted Original Triad Door for a work project. The office staff and tech Adam were awesome! I had difficulties receiving the estimates, but Adam and the office team worked diligently... read more to find a way to ensure the issue was rectified and that I received the estimate in a timely manner.

Very good job thank you

Great experience with this company, from making appointment to completion of job. Eric was very knowledgeable and told me problem only few minutes after arrival. Very reasonable pricing. I highly... read more recommend Original Triad Door Co.

The tension spring on my garage door broke. OTD had my door fixed in less than 24 hours. I was given a cost estimate and an approximate arrival time. I... read more received a text with the repair persons name and picture and a link to track their movements. It was fixed within 20 minutes of their arrival. The service technician was very professional and I will certainly call on them again. Thanks!

Your service is awesome, your always responsive and dependable. Thank you!

Adam did a great job on fixing our garage store. He explained everything to a science, provided a great price, and he was very professional.

Very professional, prompt, fast service! As a business owner myself, I would recommend this company to Everyone who has a garage door issue!

Excellent customer service. My technician showed up when he said, was very patient for the door to not perform properly, was very knowledgeable and pleasant! I highly recommend Hunter and... read more Original Triad Door.

Had my old door & mechanism replaced, Eric did a marvelous job! OTD was good to work with as a company and has a nice selection of doors. The OTD... read more technicians were great! Personable, hardworking and dedicated to a perfect installation! Thankful to Eric for all he did to complete the job! Update: had a bolt fall off of the opening mechanism. Called OTD and got a fast response. Adam came out and permanently fixed the problem in very short order. He was amazing!. All in the same morning! OTD is a reliable company with exceptional staff & technicians. I highly recommend OTD for all your overhead door needs!

Thomas came out fixed the door. Was upfront with the pricing and did a good job. Thanks

Thomas arrived on time and couldn't have been more kind and respectful to me and my family. He did great work in a timely manner. I Would not hesitate to... read more do business with Triad Door again.

great communication Coty and Hunter were unbelievable to work with. will always call for them door service.

Dylan was awesome, he did a terrific job fixing my garage door, I recommend him 100% 👍😃

Thomas did a great job for the McQuillans!

Another great experience from original triad door company. Both guys were professional and went the extra mile on the job. Thanks.

Dylan was very friendly and professional. He explained everything he was going to do up front. He showed up right on time and replaced our spring and rollers very quickly.... read more I will definitely be using this company going forward.

Great service and very helpful

dylan knew what needs to be done and gave me excellent options for the future 👌

Justin was amazing! Very knowledgeable and explained everything in detail. Was not pushy to sell me something I didn’t need. Just gave me options of ways to handle my specific... read more issue. I would definitely use your company again and would request Justin. I hope you appreciate his value to your business and that you make sure he knows it!

Hunter with Original Triad Door Company, Inc is a fantastic technician. He was professional, informative and extremely courteous. Thank you Hunter!!

Very pleased WE are repeat customers..always a good experience with Original Triad.

Great experience. On time knew his job well and worked efficiently.

My advisor Thomas was excellent very knowledgeable and timely with his repairs!

Excellent service. Prompt, courteous, friendly and explained everything in terms that were easy to understand. Highly recommend!

OTD was great. I had an unexpected problem with my door and they scheduled someone to come out and fix it just a couple hours later that very same day.... read more That someone was Thomas, who was AMAZING! He answered many of my questions before I even asked them. He was incredibly polite, friendly, knowledgeable and professional. Very, very happy with this company and their customer service.

Awesome Company. They have went above and beyond to handle several of my door needs. I have found my "Go To" for overhead doors!!!

Dylan was great. Very knowledgeable and answered all our questions. He was very efficient installing our new garage door opener. An employee every company would like to have.

Adam is very knowledgeable, professional, and helpful. He fixed our door and explained what he was doing throughout the process. We are happy with our experience with Original Triad Door.... read more Our rollup door is in great shape now. Thank you for your help!

I have used Triad Door for my business, my home, and mothers home they have always done a great job. I will continue to use them in the future. They... read more always text on the way and you always know who is coming to do the work.

Everyone is very kind. Service is prompt. My problem was repaired. The repair person was honest, pleasant, and helpful. They are a bright spot in today's... read more business environment.

Hunter arrived on time. He was knowledgeable and helped me understand how the garage door functions. Great prompt service.

I had a technician here in 30 minutes of calling and a working door, springs repaired in less than 2 hrs

The spring broke at 10:00 AM, Eric had the springs replaced and the door serviced by 12 noon. Eric was personable, professional, and showed me how to do some maintenance... read more between service calls. Overall, I am quite happy with Eric and Original Triad door.

Dylan was most professional. Prompt estimate, very efficient, all business.

Thomas was on time, very knowledgeable, and got the job done fast. I highly recommend this company.

Fantastic experience. Justin was here and knew what the issue was immediately and had it fixed in no time. He worked hard and in the rain! Give... read more him a raise! He's great! Happy with the company and have saved your information because when I need garage repairs in the future, I will be calling you!!!

Jason was personable and capable. He arrived on time and had great communication. I was very satisfied!

Great job. Very professional

Friendly & Efficient

Dylan did a great job! He got there quicker than I was estimated, addressed all of my concerned and took the time to answer all of my questions. Thank you... read more Dylan!

Years ago, Original Triad Door came on a Saturday on a garage door emergency when no other companies would - and they didn’t overcharge or try to sell me parts... read more I didn’t need. I kept their sticker and called this week for some preventative maintenance - again they didn’t overcharge or sell me parts I didn’t need!!! AMAZING!!! Companies like this are true diamonds. Highly recommend!! Coty is amazing - ask for him.

Justin is wonderful. I appreciate this company.

Justin did a great job explaining what the job would entail upfront along with the cost. Very friendly yet professional. My husband and I are very happy with... read more the service given by Original Triad Door.

So kind! Knew his stuff! Complete pleasure to do business with this company! Thanks!

Great work very professional and knowledgeable

On time and efficient.

Eric was very knowledgeable and helpful. I would recommend this company

I appreciate you folks fitting me in on such short notice. Eric did a fantastic job. Thanks.